INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS
australian print award
SYDNEY, AUSTRALIA
š Contact Us ā FAQs
FREQUENTLY ASKED QUESTIONS
š Shipping & Delivery ā FAQs
FREQUENTLY ASKED QUESTIONS
1ļøā£ How can I contact Australian Print Awards?
You can reach us via phone, email, or by filling out the contact form on our website. Our team will respond as quickly as possible during business hours.
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2ļøā£ What information should I provide when requesting a quote?
Please include product details (type, size, quantity), design requirements, delivery location, and deadline. The more details you provide, the faster and more accurate our quote will be.
3ļøā£ How long does it take to receive a response?
We aim to respond to all inquiries within 24 business hours. Urgent requests can be marked as priority in your message.
4ļøā£ Can I visit your office or production facility?
Visits are available by appointment only. Please contact us in advance to schedule a meeting.
5ļøā£ Do you offer support for design and custom orders?
Yes, our team can assist with design guidance, artwork setup, and custom award or packaging requirements. Simply contact us with your ideas, and weāll guide you through the process.
1ļøā£ Do you deliver Australia-wide?
Yes, we offer reliable delivery across all Australian states and territories. Shipping times may vary depending on your location and order size.
2ļøā£ How long does delivery take?
Standard delivery typically takes 3ā7 business days after production. Custom awards and bulk orders may require additional production time.
3ļøā£ How much does shipping cost?
Shipping costs depend on product type, quantity, size, and delivery location. The final shipping fee will be calculated at checkout or provided in your custom quote.
4ļøā£ Can I track my order?
Yes, once your order has been dispatched, we will provide tracking details so you can monitor your delivery status.
5ļøā£ Do you offer express or urgent delivery?
Yes, express and priority shipping options are available upon request. Please contact us before placing your order if you have a strict deadline.